Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s unsurprising that inventory discrepancies will certainly sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
For the most part, it’s your responsibility to identify occurrences that be eligible for Amazon FBA reimbursement and submit the correct claims. The full process is hard and time-consuming. Also, observe that claims for virtually any of those errors have to be filed within 18 months of these occurrence.
The guide breaks down what Amazon FBA reimbursement is, and just how you’ll be able to most easily recover money which is rightfully yours.
Forms of Amazon FBA reimbursements
The 5 premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to obtain lost during shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Unpleasant, the only method to make sure what’s taking place within your inventory is to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse plus the path of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
On the way from the fulfillment center to the customer
That could fulfillment center
Missing in fulfillment centers in the past Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a significant proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit helps you determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received a refund, but did not return them
Return Overcharge: customer refunded a lot more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Two months: customer granted very on the refund guarantee following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement if this does. The only way to determine this is to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s responsibility to determine if such fees are overcharged and offer proof in a Amazon claim that supports lower product weight and dimensions.
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