Free CMQ/OE Practice Test
1. One impediment to bringing about effective change could be that the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, and not due to any fundamental areas of the experiment. This is whats called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational elements of which of the management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The knowledge management approach where individuals add their knowledge into a common storehouse (for instance a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), but it also uses many tools which aren’t a proprietary the main methodology. Which of the outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache method of business processes is known as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers with a factory called Hawthorne Works in the early the main 20th century. The analysis found out that when workers know they’re being monitored in an asq cmq oe question bank, the results of the experiment are usually unique of those achieved by workers enjoying a similar experiment that are unaware that they are being monitored. Sometimes the main difference is positive, and frequently the main difference is negative, when workers know they’re being observed in an experiment, the results will often be skewed, and also this must be considered.
2. B: Hr management. Abraham Maslow’s theories are foundational for the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which lots of people have called a pyramid. At the bottom would be the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow thought that it’s impossible for people to offer the objective of meeting their higher-level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The knowledge management approach where individuals add their knowledge into a common storehouse (for instance a database) is actually a codification strategy, or push strategy. The opposite answer choices all instruments or strategies commonly used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also known as a fishbone diagram, can be included in 5 Whys method of progressing to the root of a problem. The diagram concept was made by Kaoru Ishikawa, and it’s also commonly used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache method of business processes is known as the Nine Boxes Model. It includes three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is frequently utilized in the style of employee training programs.
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