Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s no surprise that inventory discrepancies are likely to sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges meet the requirements for Amazon FBA reimbursement.
For the most part, it’s your responsibility to distinguish occurrences that be entitled to Amazon FBA reimbursement and submit the right claims. The whole process is difficult and time-consuming. Also, remember that claims for any of these errors have to be filed within 18 months with their occurrence.
The following information stops working what Amazon FBA reimbursement is, and the way it is possible to most easily recover money that’s rightfully yours.
Kinds of Amazon FBA reimbursements
The 5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to acquire lost in the course of shipping or misplaced in the warehouse. Another common cause is inaccurate barcoding. Awkward, the best way to be sure what’s taking place in your inventory is to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse and in the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
On the way from the fulfillment center to the customer
To fulfillment center
Missing in fulfillment centers within the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but would not return the item
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Sixty days: customer granted different towards the return guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement when it does. The only way to know for sure is always to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It is a personal responsibility to determine if such fees are overcharged and supply proof in an Amazon report that supports lower product size and weight.
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